Privacy Policy
1. Who We Are
CJX Studios ("we", "our", "us") is a web design business operated by Chris Maboyi, based in Centurion, Gauteng, South Africa. You can reach us at chris@cjxstudio.co.za or via WhatsApp at 050 032 3372.
2. Information We Collect
We collect information you provide directly when you:
- Fill in the contact or demo request form on our website
- Message us via WhatsApp or email
- Engage with us on social media
This may include your name, business name, phone number, email address, website address, industry, budget range, project notes, uploaded files, and any other information you choose to send us.
We also collect limited technical and usage information through analytics and advertising tools. This may include page views, click events, referral source, approximate location, device/browser details, IP address, and session behaviour. We do not collect card or payment account details directly — payments are processed by third-party payment providers.
3. How We Use Your Information
- To respond to your enquiry and deliver the free website demo you requested
- To build and maintain your website if you become a client
- To send service updates or billing communications (clients only)
- To improve our website using aggregate analytics data
- To measure advertising performance and understand which pages generate enquiries
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Cookies, Analytics and Advertising
Our website uses cookies and similar technologies for analytics, performance measurement, advertising attribution, embedded widgets, and basic site functionality.
We currently use tools that may set cookies or collect usage data, including Google Analytics 4, Microsoft Clarity, Meta Pixel, Calendly, WhatsApp links, FormSubmit, Featurable, Elfsight, and payment providers where relevant. Google Analytics is configured with IP anonymisation where available.
You can control cookies in your browser settings. You can also opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
If we add a cookie consent banner, non-essential analytics and advertising cookies should only run after you accept them.
5. Data Retention
We retain your contact information for as long as our business relationship is active, or for as long as needed to respond to your enquiry, manage a project, keep business records, resolve disputes, and meet legal or tax obligations. If you ask us to delete your data, we will do so within 30 days where reasonably possible, subject to any legal obligation to retain records.
6. Your Rights (POPIA)
Under the South African Protection of Personal Information Act (POPIA), you may ask to access, correct, update, or delete your personal information. You may also object to certain processing or ask us to stop direct marketing messages. To exercise these rights, email us at chris@cjxstudio.co.za.
7. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We use third-party providers to help run the website, respond to enquiries, measure performance, host forms, provide booking links, process payments, display reviews/widgets, and communicate with clients.
- Google Analytics 4 — website analytics
- Microsoft Clarity — heatmaps and session insights
- Meta Pixel — advertising and conversion measurement
- FormSubmit — contact form delivery
- WhatsApp — client communication
- Calendly — appointment booking, where used
- PayFast or similar providers — payment processing
- Featurable/Elfsight — reviews and embedded widgets, where used
- Cloudflare/Netlify — hosting, security, and performance
8. Marketing Communications
We may send service, project, or billing messages when needed. We only send direct marketing messages where we have a lawful basis to do so, such as your consent or an existing client relationship. You can ask us to stop marketing messages at any time by emailing chris@cjxstudio.co.za.
9. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Privacy Questions?
Contact Chris Maboyi directly — we respond within 24 hours.